Frequently Asked Questions

We provide comprehensive waterproofing solutions including interior and exterior waterproofing, foundation crack repair, sump pump installation, weeping tile installation, basement underpinning, bench footing, backwater valve installation, French drain installation, crawl space conversion, mould removal, sewer and drain cleaning, and commercial waterproofing.

Yes. All our technicians are certified in waterproofing methods and adhere to industry standards. We carry full liability insurance and workers' compensation coverage for your protection.

Yes, we provide free inspections and no-obligation quotes to accurately assess your waterproofing needs. Call (647) 930-9220 to schedule yours.

We serve Toronto and the entire Greater Toronto Area including North York, Etobicoke, Scarborough, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Oakville, Burlington, Hamilton, Oshawa, Ajax, Pickering, Newmarket, Aurora, Thornhill, Barrie, and surrounding communities.

You can schedule through our contact form, by calling (647) 930-9220, or by emailing info@toronto-waterproofing.com. We typically respond within 24 hours.

Yes, we offer emergency services for urgent waterproofing issues including active flooding and sewer backups. Call (647) 930-9220 for immediate assistance.

We accept cash, cheque, credit card, debit card, and e-transfer. We also offer financing options for larger projects.

Costs vary by scope: foundation crack repairs start around $400, interior waterproofing ranges from $4,000-$10,000, and exterior waterproofing from $7,000-$15,000+. Visit our pricing page for detailed breakdowns or request a free quote.

Yes! We offer flexible financing options to make waterproofing affordable. Visit our financing page for details or ask about payment plans during your free consultation.

Yes! Several GTA municipalities offer rebate programs for waterproofing-related work. Toronto offers up to $3,400 through its Basement Flooding Protection Subsidy Program. Visit our rebates page for full details.

Key factors include your basement size, foundation type and condition, severity of water issues, type of waterproofing method needed, soil conditions, and accessibility. We provide transparent, detailed quotes after assessing your specific situation.

Signs include water stains on walls or floors, damp or musty odors, peeling paint or white mineral deposits (efflorescence), visible foundation cracks, pooling water, and mould growth. If you notice any of these, schedule a free inspection.

Interior waterproofing manages water that's already entering your basement through drainage systems, sealants, and sump pumps. Exterior waterproofing prevents water from reaching your foundation in the first place through membranes and exterior drainage. Both are effective; we often recommend a combined approach.

Professional waterproofing systems typically last 25+ years when properly installed with quality materials. We use industry-leading products and back our work with comprehensive warranties.

While minor surface sealing can be DIY, professional waterproofing addresses root causes that DIY methods cannot. Improper repairs can mask problems and lead to more expensive damage. We recommend professional assessment for any water issue.

Absolutely. We offer comprehensive warranties on all our services. The specific warranty terms depend on the type of work performed. We provide detailed warranty documentation upon project completion.

Yes. A professionally waterproofed basement increases your home's value, makes it easier to sell, and can add usable living space. It's one of the highest-ROI home improvements you can make.